Academy of Technologies and Business

Digital exams

Oral exams

During the COVID-19 lockdown Zealand conducts all oral exams online via Zoom.

Zoom works just like a Skype-meeting between you and your examiner(s).

Read this guide on how to get started with Zoom

NOTE! It is important that you read the rules and terms for online exams below well in advance of the exam.

How does an online exam work?

  • Access Zoom through a link provided in Wiseflow.
  • You must log in to Zoom through the link in Wiseflow at least 30 minutes before your exam. You do not need a password to log in.
  • After login, you will be “seated” in an online waiting room. You must be in front of your computer ready for the exam 30 minutes before your exam starts (just as if you were at an ordinary oral exam).
  • When it is your turn, you will automatically be granted access to the exam room.
  • You must confirm your identity to the examiners by presenting a picture ID, such as student card, passport, or driving license.
  • You must be alone in the room for the duration of the exam. You will be asked to pan the camera across the room so that your examiners can see that you are alone in the room. You must sit with your back against the door and the door must be visible in the shot so that your examiners can make sure that no one enters the room during the exam.
  • Please note that, according to the Eksamensbekendtgørelsen (Exam Atc), it is strickly forbidden to take pictures (screenshots) or record video/sound of the video during the exam.
  • After these criteria are met, your exam will start.

How should you prepare yourself before the exam?

You must find a room suitable for the exam and you must situate yourself in the room so that the examiners can see you during the entire exam. You must sit with your back against the door and have the door visible in the shot so that your examiners can make sure that no one enters the room during the exam.

Technical requirements to equipment used during the exam

Your computer and internet connection must be adequate to ensure that videos from the internet can be played without any delays.

All other communication, especially Skype and other instant messaging applications, must be turned off to make sure that Zoom is the only program using the internet connection. It is a good idea to check that programs such as Skype, Messenger, any file sharing programs, etc. are shut down completely. If there is suspicion of cheating, the exam will be terminated.

It is your responsibility to ensure that your technical equipment is in working condition on the exam day.

You must possess following for your exam:

  • A computer (PC, MAC) (an iPad can be used but is not recommended). If you do not have a computer at your disposal you should contact the Planning Team immediately at planlaegning@zealand.dk.
  • A stable internet connection.
  • A webcam – please check if your computer has a webcam which works prior to the exam.
  • Headset with a microphone (like the one you use for your smartphone).

Make sure that your equipment is ready well in advance of your exam. It is your responsibility to make sure that your equipment works.

Technical problems during the exam

Zealand uses Zoom on a daily basis and we have full confidence in it. However, technical problems can arise and we want to make sure that you know what to do if anything should happen during your exam.

Problems with login?

Click on the link in Wiseflow. A pop-up window will open where you must answer the questions asked. The text will be in English. If you do not succeed, you should close your browser and try again.

Still problems will log in?

Please notify your examiner about your problems.

Your examiner will try to help you log in to Zoom for up to 5 minutes after your exam should have started. If you do not succeed, your exam will be postponed. You will as soon as possible receive a mail from the Planning Team with information about a new exam date.

We recommend that you take screenshots of any error message as they can be used as documentation in your case. These should be sent to the Planning Team at planlaegning@zealand.dk.

If we receive documentation that confirms your problems, you will not use up an exam attempt.

If you lose connection during the exam?

It is possible to have small dropouts in sound and picture when using Zoom, but experience shows that it quickly returns to normal service. If you lose the connection entirely, your examiner will try to reconnect for 5 minutes. If the connection does not reestablish in 5 minutes, your exam will be postponed, even if it had already begun.

You will receive a mail from the Planning Team as soon as possible after your exam with a new exam date. You will not use up an exam attempt in this case.

If you do not have the right equipment to complete the exam?

At Zealand we expect that all students have access to computer and an internet connection. We therefore also expect that you can participate in your exams digitally. However, this is an extraordinary and sudden situation, and we do sympathise with the fact that, due to practical circumstances, you might not have access to your equipment and therefore might be unable to participate in the exam.

If this is the case you must, as quickly as possible before your exam day, contact the Planning Team at planlaegning@zealand.dk and describe your case. The Planning Team along with the Head of Studies will process your case.

What to remember on the day of your exam?

Start time: You access Zoom and the “exam room” through a link in Wiseflow no later than 30 minutes before your exam.

Picture ID: You must confirm your identity to the examiners and you must therefore be able to present a picture ID, such as student card, passport or driving licence.

Aid during the exam: All aids are allowed during the exam, EXCEPT all forms of communication with other people than your examiners. You are the only person allowed to participate in the exam.

Cheating at the exam

If it is discovered that you have cheated or tried to cheat during your exam you will be suspended from the exam. This means that your exam will be cut off without an assessment or grading.

Charges of an attempt to cheat at an exam will be made.

Read more about this in the Eksamensreglement for Zealand.

If you wish to complain about the exam

If you wish to complain about the exam you should send a well-grounded complaint via the complaint form at www.zealand.dk/eksamensklager/.

Written exams

During the COVID-19 lock down Zealand conducts as many exams online via Zoom.

Read this guide on how to get started with Zoom

Watch this video on how to take a written exam via Zoom.

NOTE! It is important that you read the rules and terms for online exams below well in advance of the exam. 

You are not allowed to record the exam. The supervisor will be able to see if you try to record during the exam via Zoom. You will be expelled from the exam if you record the exam.

How does an online exam work?

  • You access Zoom through a link in Wiseflow
  • You must log in to Zoom through the link in Wiseflow at least 1 hour before your exam. You do not need at password to log in.
  • After login, you will be “seated” in an online waiting room. The supervisor will “move” you from the waiting room to the exam room where you will take the exam with up to 30 other students.
  • You must confirm your identity to the supervisor, and you must therefore be able to show picture ID, such as student card, passport or driving licence.
  • You must be alone in the room during the entire exam. You must pan the camera across the room so that the supervisor can see that you are alone in the room. You must sit with your back against the door so that your supervisor can make sure that no one enters the room during the exam.
  • Please notice that, according to the Eksamensbekendtgørelsen (Exam Atc), it is strictly forbidden to take pictures, record sound, or record video during the exam.
  • Now your exam can begin.

You will find your exam questions in WISEflow – they will be available when the exam starts.

Your assignment must be handed in via WISEflow.

All students must have their webcam switched on during the entire exam. If you show up to the exam without a webcam or refuse to turn it on, you will use an exam attempt (if your webcam does not work, see under technical requirements to see what you must do prior to the exam).

The text chat in Zoom will be closed. It will only be possible to chat with the supervisor during the exam. If you wish to contact the supervisor, e.g. to go to the bathroom, you must “raise hand” in the Zoom room. The supervisor will then contact you through the text chat.

Only one student can leave the exam room at the time.

Hand in via WISEflow

You can hand in via WISEflow whenever you want during the exam.

However, you might not be able to leave the exam before time.

If you wish to hand in your exam paper and leave the exam room before the exam officially ends, you must do following:

  1. You will hand in your paper in WISEflow.
  2. Hereafter you will click on “Raise Hand” and then ask the supervisor to check in WISEflow if your paper is registered as handed in.
  3. If your exam paper is registered in WISEflow the supervisor will give you permission to leave the exam room.

Do not leave the exam room before the supervisor gives you permission to do so.

If you hand in your exam paper during the last 30 minutes of the exam, you will not be able to get confirmation from the supervisor until the exam has ended, and you must therefore stay in the exam room until after the exam and your hand in has been registered.

The supervisor will let you know when 30, 15, 5 and 2 minutes remains of the exam. When there are two minutes left of your exam, you must hand in your exam paper.

How should you prepare yourself before the exam?

You must find a place suitable for the exam and you must position yourself in that room so that the supervisor can see you during the entire exam. You must also sit with your back against the door so that the supervisor can make sure that no one enters the room during the exam.

Technical requirements to equipment used during the exam

Your computer and internet connection must meet minimum required specs to make sure that video streaming can be played without any delays.

All other communication, especially Skype, must be turned off to make sure that Zoom is the only program using the internet connection. It is a good idea to check that programs such as Skype, Messenger, file sharing programs, etc. are shut down. In suspicion of cheating, the exam will be terminated.

You are NOT allowed to bring your phone or tablet to the written Zoom exam. This also means that you cannot listen to music on your phone or tablet during the exam. You are allowed to listen to music on your computer.

You must possess following for your exam:

  • A computer (PC or Mac). If you do not have a computer at your disposal, contact the Planning Team immediately at planlaegning@zealand.dk.
  • A stable internet connection.
  • Webcam – please check if your computer has a webcam that works.
  • Headset with a microphone (like the one you use for your smartphone).

Make sure that your equipment is ready well in advance of when your exam is about to start. It is your responsibility to make sure that your equipment works.

Technical problems during the exam

Zealand uses Zoom on a daily basis and we have full confidence in its operation. However, technical problems can arise and we want to make sure that you know what to do if anything should happen during your exam.

Problems with logging in?

Click on the link in Wiseflow. A pop-up window will open where you must answer the questions asked. The text will be in English.

If the login fails, close your browser and try again. If the problem persists, try a different browser.

If you continue to have problems logging in

Please notify the supervisor about your problems.

The supervisor will try to help you log in to Zoom for up to 5 minutes after your exam should have started. If you do not succeed, your exam will be postponed. You will receive a mail from the Planning Team with information about a new exam date as soon as possible.

We recommend that you take screenshots of any error message, as they can be used as documentation in your case. These should be send to the Planning Team at planlaegning@zealand.dk.

If we receive documentation that confirms your problems, you will not use up an exam attempt.

If you are not in the exam room 5 minutes before the exam starts, you will use an exam attempt.

If you lose connection during the exam?

It is possible to have small dropouts in sound and picture when using Zoom, but our experience shows that it quickly returns to normal service. If you lose the connection entirely, your supervisor will try to reconnect for 5 minutes. If it does not succeed, your exam will be postponed, even if it had started.

You will receive a mail from the Planning Team as soon as possible after your exam with a new exam date. You will not use an exam attempt.

If you do not have the right equipment to complete the exam?

At Zealand we expect that all students have access to a computer and an internet connection. Therefore, we also expect that you are able to participate in digital exams. However, this is an extraordinary and sudden situation, and we do sympathise with the fact that, due to practical circumstances, some students may not have access to proper equipment and might be unable to participate in the exam.

If this is the case, you must, as quickly as possible before your exam date, contact the Planning Team at planlaegning@zealand.dk and describe your case. The Planning Team, along with the Head of Studies, will process your case.

IT support will be at your disposal during the exam and you can contact them at phone: 56 67 07 00 or by mail: helpdesk@zealand.dk.

What to remember on the day of your exam?

Start time: You access Zoom and the “exam room” through a link in Wiseflow no later than 30 minutes before your exam.

Picture ID: You must confirm your identity to the supervisor, and you must therefore be able to show picture ID, such as student card, passport or driving licence.

Aid during the exam: You are only allowed to bring and use the aids described in your curriculum. You are NOT allowed to communicate with anyone during the exam. You are the only person allowed to participate in your exam.

Finishing the exam ahead of time

If you wish to hand in your exam paper and leave the exam room before the exam officially ends, you must do following:

  1. You will hand in your paper in WISEflow
  2. Hereafter you will click on “Raise Hand” and then ask the supervisor to check in WISEflow if your paper is registered as handed in.
  3. If your exam paper is registered in WISEflow the supervisor will give you permission to leave the exam room

Do not leave the exam room before the supervisor gives you permission to do so.

Cheating at the exam

If it is uncovered that you cheated or tried to cheat during your exam, you will be suspended from the exam. This means that your exam will be cut off without an assessment or grading.

Charges of an attempt to cheat at an exam will be made.

Read more about this in the Eksamensreglement for Zealand.

If you wish to complain about the exam

If you wish to complain about the exam, send a well-grounded complaint via the complaint form at www.zealand.dk/eksamensklager/.

GDPR and use of information

To facilitate digital exams via Zoom, Zealand needs to be able to positively identify you as the student taking the exam. We do not record or take pictures before, during or after the exam. Your personal information is in WISEflow, where you log in with your personal code.

During the digital exam, you will be asked to pan the camera across the room where you sit in order to secure that you are alone in the room. You will also be asked to show a picture ID in order to verify your identity. None of this information is saved or stored anywhere; only your supervisor can see it.

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