NOTE! It is important that you read the rules and terms for online exams below well in advance of the exam.
How does an online exam work?
• Access Zoom through a link provided in Wiseflow.
• You must log in to Zoom through the link in Wiseflow at least 45 minutes before your written sit-in exam. You do not need a password to log in. At oral exam you must log in to Zoom 30 minutes before your exam starts.
• After login, you will be “seated” in an online waiting room. You must be in front of your computer ready for the exam 45 minutes before your exam starts (just as if you were at an ordinary oral exam). At oral exam you must be in front of your computer 30 minutes before your exam starts.
• When it is your turn, you will automatically be granted access to the exam room.
• You must confirm your identity to the examiners by presenting a picture ID, such as student card, passport, or driving license.
• You must be alone in the room for the duration of the exam.
• Please note that, according to the Eksamensbekendtgørelsen (Exam Act), it is strictly forbidden to take pictures (screenshots) or record video/sound of the video during the exam.
• After these criteria are met, your exam will start.
• If you have to go to the toilet you need to press ‘Raise Hand’ and wait for the host to contact you. The host will give you permission to leave your seat for no more than 5 min. It’s important that you wait for the host to approve your request as there can be a que. Going to the toilet is the only legal reason to leave your seat and therefore you need to be prepared with water ect. at your seat.
• If you wish to hand in and leave before exams ends you need to press ‘Raise Hand’ and wait for the host to contact you. The host will give you permission to leave. You can’t return to the exam.
How should you prepare yourself before the exam?
You must find a room suitable for the exam and you must situate yourself in the room so that the examiners can see you during the entire exam. You must sit with your back against the door and have the door visible in the shot so that your examiners can make sure that no one enters the room during the exam.
Technical requirements to equipment used during the exam
Your computer and internet connection must be adequate to ensure that videos from the internet can be played without any delays.
All other communication, especially Skype and other instant messaging applications, must be turned off to make sure that Zoom is the only program using the internet connection. It is a good idea to check that programs such as Skype, Messenger, any file sharing programs, etc. are shut down completely. If there is suspicion of cheating, the exam will be terminated.
It is your responsibility to ensure that your technical equipment is in working condition on the exam day.
You must possess following for your exam:
- A computer (PC, MAC) (an iPad can be used but is not recommended). If you do not have a computer at your disposal you should contact the Planning Team immediately at email@example.com.
- A stable internet connection.
- A webcam – please check if your computer has a webcam which works prior to the exam.
- Headset with a microphone (like the one you use for your smartphone).
Make sure that your equipment is ready well in advance of your exam. It is your responsibility to make sure that your equipment works.
Technical problems during the exam
Zealand uses Zoom on a daily basis and we have full confidence in it. However, technical problems can arise and we want to make sure that you know what to do if anything should happen during your exam.
Problems with login?
Click on the link in Wiseflow. A pop-up window will open where you must answer the questions asked. The text will be in English. If you do not succeed, you should close your browser and try again.
If you’re still having problems with logging in
Please notify your examiner about your problems.
Your examiner will try to help you log in to Zoom for up to 5 minutes after your exam should have started. If you do not succeed, your exam will be postponed. You will as soon as possible receive a mail from the Planning Team with information about a new exam date.
We recommend that you take screenshots of any error message as they can be used as documentation in your case. These should be sent to the Planning Team at firstname.lastname@example.org.
If we receive documentation that confirms your problems, you will not use up an exam attempt.
If you lose connection during the exam?
It is possible to have small dropouts in sound and picture when using Zoom, but experience shows that it quickly returns to normal service. If you lose the connection entirely, your examiner will try to reconnect for 5 minutes. If the connection does not reestablish in 5 minutes, your exam will be postponed, even if it had already begun.
You will receive a mail from the Planning Team as soon as possible after your exam with a new exam date. You will not use up an exam attempt in this case.
If you do not have the right equipment to complete the exam?
At Zealand we expect that all students have access to computer and an internet connection. We therefore also expect that you can participate in your exams digitally. However, this is an extraordinary and sudden situation, and we do sympathise with the fact that, due to practical circumstances, you might not have access to your equipment and therefore might be unable to participate in the exam.
If this is the case you must, as quickly as possible before your exam day, contact the Planning Team at email@example.com and describe your case. The Planning Team along with the Head of Studies will process your case.
What to remember on the day of your exam?
Start time: You access Zoom and the “exam room” through a link in Wiseflow no later than 30 minutes before your exam.
Picture ID: You must confirm your identity to the examiners and you must therefore be able to present a picture ID, such as student card, passport or driving licence.
Aid during the exam: Please check the Curriculum – the rules vary from exam to exam.
Cheating at the exam
If it is discovered that you have cheated or tried to cheat during your exam you will be suspended from the exam. This means that your exam will be cut off without an assessment or grading.
Charges of an attempt to cheat at an exam will be made.
Read more about this in the Eksamensreglement for Zealand.
If you wish to complain about the exam
If you wish to complain about the exam you should send a well-grounded complaint via the complaint form at www.zealand.dk/eksamensklager/.